Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days of payment confirmation.
Shipping Origins All orders are fulfilled by our supplier and shipped from the United States.
Estimated Delivery Times
- Australia — 10–20 business days
- United States — 5–10 business days
- Rest of World — 14–28 business days
Delivery times are estimates only and may be affected by customs clearance, public holidays, or carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total.
Tracking Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2–5 business days for tracking to update after dispatch.
Customs & Duties International orders may be subject to customs fees or import duties charged by your country. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with the carrier.